General

These General Terms and Conditions (hereinafter: "GTC") of Cloover Sustainability AB, located at Tegnérgatan 15, 111 40 Stockholm, Sweden (hereinafter: "Cloover"), govern the terms of use as well as the rights and obligations of the user (hereinafter: "User") of the websites www.cloover.se
, www.cloover.com
, www.cloover.co
, www.cloover.es
, www.cloover.fr
, www.cloover.ch
, www.cloover.de
 and all their respective subdomains (hereinafter: the "Website").

If the User does not wish to be bound by the terms below, he/she should not access the Website or any of its pages. The User is asked to consult this page regularly, as updates may have been made since his last visit.

Access to the Website may be restricted for certain individuals or countries, either through general prohibitions or through specific marketing rules set at Cloover’s discretion. Cloover does not engage in active marketing or advertising. In particular, access to the Website does not constitute an invitation or advice in the United Kingdom or the United States, and none of the services offered on the Website are intended for persons residing in those states.

User Data

By using the Website, the User acknowledges that he/she is aware of and agrees to the processing of his/her personal data by Cloover in accordance with applicable law and the provisions of the Privacy Policy.

Member Account

A User who wishes to use the services offered on the Website must create a member account. By creating a member account, the User confirms that—in addition to the General Terms and Conditions—he/she has read the general terms and conditions of our payment service provider and of any intermediaries engaged by the platform, which appear on the Website.

A member account may be created by natural persons who are at least 18 years old and fully legally competent, as well as by duly established legal entities (represented by a natural person who creates the account and confirms that he/she has the necessary authority to do so). Additional specific conditions and restrictions may apply to the creation of a member account, including those related to the User’s place of residence.

When creating a member account, the User agrees to complete the registration form accurately and truthfully and to provide accurate, complete, and up-to-date information. In the event of changes to the information provided in the registration form, the User agrees to notify Cloover immediately. Failure to provide such notification releases Cloover from liability for any resulting harm. If the User provides false, inaccurate, outdated, incomplete, or otherwise non-compliant information, Cloover has the right to suspend or terminate the User’s account immediately and to deny the User access to all or part of the Website in the future.

To create a member account, the User must choose a user ID and password, which are strictly confidential and must be kept secret under the User’s sole responsibility. Cloover is not liable for unauthorized access to the member account by third parties. Furthermore, the User agrees to notify Cloover immediately if a third party has misused his/her member account or email address, or if the member account or email security has otherwise been compromised.

After creating the member account, the User must complete the accreditation procedure in accordance with the requirements of CLOOVER and its partners in order to access the services offered on the Website. CLOOVER reserves the right to refuse accreditation without giving reasons. Such refusal will result in the member’s account being blocked and no longer accessible to the User.

Means of Communication

By accepting the General Terms and Conditions, the User agrees that any communication with Cloover may be conducted by email to the address associated with the User’s member account (provided during account creation or updated later).

The User acknowledges that email usage involves significant risks (hacking, viruses, message alteration or transmission issues, etc.) and privacy concerns. By accepting the General Terms and Conditions, the User acknowledges being aware of these risks and assumes full responsibility (fully excluding Cloover’s liability) for any damages that may result from the use of email.

By creating a member account, the User agrees to receive emails necessary for the proper functioning of the Website. The User may also subscribe to the newsletter to receive other types of emails, such as articles, Cloover news, etc.

Liability

Cloover, its directors, officers, employees and agents shall in no event be liable, even in the case of negligence, for damages, losses, or liabilities, including but not limited to direct or indirect, special, incidental, or consequential damages, losses, or liabilities in connection with the use of the Website, the hacking of the member account, impersonation, or the User’s reliance on the information and services of the Website, or their use or the inability to use them, or in connection with any performance failure, error, omission, interruption, defect, delay in operation or transmission, computer virus, or line or system failure, even if the User has informed Cloover of the possibility of such damages, losses, or expenses. Cloover is also not liable for manipulations of the User’s computer system by unauthorized third parties, for whose security the User is solely responsible.

Certain information presented on the Website may contain forecasts or other forward-looking statements about future events or the financial performance of sustainable hardware. Such statements are merely predictions, opinions, or estimates provided for informational purposes, may change, and may prove inaccurate. Cloover, its bodies, employees, and representatives assume no responsibility for the accuracy, adequacy, completeness, or timeliness of such information.

Cloover does not guarantee that the Website and the websites of its partners are available and functional, that access is uninterrupted, that there are no delays, failures, errors, omissions, or losses of transmitted information, that no viruses or other harmful, contaminating, or destructive properties are transmitted, or that no damage to the User’s computer system occurs. It is the User’s responsibility to provide adequate protection and backup of data and/or equipment and to take appropriate precautions to scan for viruses or other destructive properties. Cloover is not liable for data loss, alteration, destruction, or damage to the User’s or any third party’s hardware or computer system resulting from visiting the Website or using the services.

Regarding investments made by Users, Cloover cannot be held responsible for the User’s investment decisions. By using the Website and accepting the General Terms and Conditions, the User expressly confirms that he/she understands that investments made through the Website involve significant risks that may lead to the loss of the entire invested capital. It is the User’s responsibility to manage his/her assets in accordance with his/her financial situation, goals, and risk tolerance. The User therefore fully accepts responsibility for the investment or divestment decisions he/she makes and confirms understanding and acceptance of the risks associated with the investments offered on the Website. Cloover cannot be held responsible for the financial or tax consequences of investments made on the Website.

No Advice and Risks

The information contained on the Website does not constitute legal or tax advice or advice in any other area. The User remains responsible for all legal obligations related to investments he/she makes. Cloover assumes no liability in this regard.

In particular, none of the information or opinions published on the Website constitute an offer, advice, or recommendation to make an investment or undertake a legal action. Likewise, the Website content does not constitute any invitation to enter into a mandate relationship between Cloover and the User, nor a guarantee of returns.

Nothing on the Website should be understood as an investment recommendation. Assessing the User’s financial situation is the User’s responsibility and not Cloover’s, and Cloover does not assess the suitability or appropriateness of the User’s subscription with respect to his/her experience, knowledge, financial situation, and investment objectives. The User is encouraged to take the time to read the documentation provided on the Website carefully and to verify all information he/she deems useful before making any investment decision.

By making an investment on the Website, the User acknowledges having precisely assessed the investment’s risks, performed the necessary checks (possibly by consulting external experts), and taken note of the risks associated with the services offered on the Website.

The User expressly and irrevocably commits not to invest in the products presented on the Website if he/she believes that the available information is insufficient to assess the inherent risks, or if his/her personal, family, financial and/or tax situation does not allow investment in light of the risks of the financial product in question.

Security and Availability of the Website

Links on the Website may redirect the User to third-party websites. In such cases, the User assumes full responsibility for using such third-party websites, and Cloover is not liable for any resulting damages.

Cloover does not guarantee uninterrupted access to the Website and reserves the right to suspend access, including for maintenance purposes.

Cloover is not liable for the alteration, loss, or accidental transmission of data, or for the sending of viruses through content posted by the User on the Website.

Cloover is therefore not liable in particular for:

short-term interruptions ranging from a few minutes to several days;

malfunctions or short-term service interruptions beyond Cloover’s control;

short-term interruptions required for upgrades or maintenance;

failure or malfunction of the internet network during the transmission of messages or documents.

The User agrees not to use any devices or software of any kind intended to interfere with or attempt to interfere with the proper functioning of the Website. The User further agrees not to take any actions that disproportionately burden Cloover’s infrastructure.

Intellectual Property

The Website, its content, text and illustrations, photos, and images are the property of CLOOVER and/or third parties contractually bound to Cloover and holding the intellectual property rights to the Website. Some of the information available on the Website (including logos, designs, trademarks, software, and other elements) is protected by copyright and owned by Cloover. Under no circumstances does the User acquire rights to software or materials by downloading or copying them from the Website.

The User therefore agrees:

to download or print the Website’s content only for personal and temporary use on his/her computer or on paper;

not to share information accessible through restricted access for member account holders on social networks or generally with third parties.

Cloover reserves the right to take any measures it deems appropriate to prevent or stop infringements of its copyrights or the copyrights of third parties, without incurring any liability.

Infringement of Third-Party Rights

If Cloover is held liable in court for a User’s breach of obligations under the General Terms and Conditions or other contractual documents, the User must indemnify and hold Cloover harmless from all claims, actions, and costs, including reasonable attorney fees, alleging that the User has infringed third-party rights.

Amendments to the General Terms and Conditions

Cloover reserves the right to amend the General Terms and Conditions at any time.

In the event of an amendment, Cloover will notify the User by email at the address associated with the member account. However, such notification is not binding for the amended terms. It is the User’s responsibility to check this page regularly to ensure that the General Terms and Conditions have not been changed.

The version most recently published on the Website applies between the User and Cloover, regardless of whether the User has been informed of changes.

Applicable Law, Jurisdiction and Partial Invalidity

Use of the Website is governed by Swedish law, which exclusively governs the interpretation, application, and effect of all the above terms of use, regardless of conflict-of-law rules.

The courts of Stockholm (Sweden) have exclusive jurisdiction over all claims or disputes arising from the use of the Website.

If any of the above clauses is found to be invalid, such invalidity shall not affect the remaining terms (partial invalidity).

Updated on 26 July 2023.